OI
owner-quotes

Owner Quotes

A full-stack quote builder and booking management system for property inspections. Handles quote generation, Stripe payments, customer communications via email and SMS, and CRM integration.

What It Does

Owner Quotes is an internal staff tool and customer-facing booking system for Owner Inspections. Staff use it to generate customised quotes for building and pest inspections, while customers receive quotes via email and complete payment and booking online.

Quote Generation

Staff select a service, enter property details, addons, discounts, and custom line items to generate a professional quote.

Payment Processing

Customers pay via Stripe (Payment Intent or Checkout Session). Supports deposits and full payments with refund policies.

Booking Flow

After payment, customers complete a booking form with preferred dates. Confirmations sent via email and SMS.

CRM Integration

All leads, quotes, bookings, and notes sync to the backend CRM system automatically.

Inspection Services (14 Total)

Standard

Pre-Purchase Inspection

Full property inspection before purchase

Standard

Building and Pest Inspection

Combined building and pest assessment

Standard

Apartment Pre-Settlement

Apartment-specific inspection before settlement

Standard

Pre-Handover Inspection

New construction handover inspection

Standard

Pre-Sales Inspection

Inspection before listing for sale

Standard

Maintenance Inspection

General property maintenance assessment

Standard

Condition Report

Broad property condition assessment

Standard

Drug Residue Testing

Bedroom-based drug residue testing

Consultation

Defects Investigation

Multi-stage consulting for property defects

Consultation

Dilapidation Report

Multi-property support with custom line items

Consultation

Expert Witness Report

3-stage legal reporting service

Consultation

Insurance Claim Assessment

3-stage insurance claims evaluation

Multi-Stage

New Construction Stages

6-stage pipeline: Bored Piers, Slab, Frame, Lock-Up, Fixing, Completion

Available Addons

Pest Inspection$150
Drug Residue Testing$150
Thermal Imaging & Moisture Meter$150
Drone Roof Inspection$250
Video Recording$50
Swimming Pool Assessment$100
Arranging Contact with Neighbours$50

User Flows

Staff Quote Builder Flow

  1. Select inspection service type
  2. Enter property address (Google Maps autocomplete)
  3. Configure addons, discounts, and custom line items
  4. Set deposit/payment terms and refund policy
  5. Preview and send quote email to customer

Customer Booking Flow

  1. Customer receives quote via email
  2. Reviews pricing and property details
  3. Completes payment via Stripe
  4. Fills out booking form with preferred dates
  5. Receives confirmation via email and SMS

Key Pages

RoutePurpose
/Staff quote builder (main tool)
/formCustomer lead capture form (embeddable via iframe)
/form/consultationConsultation booking flow
/form/custom-quoteMulti-property dilapidation form
/form/verifyPhone OTP verification
/quote/[service]Quote display and payment page
/booking/[service]Post-payment booking form
/payment-successPayment success confirmation

Deployment

Platform: Cloudflare Workers via opennextjs-cloudflare

Dev server: npm run dev (port 3010)

Domain: quotes.ownerinspections.com.au